Terms & Conditions
Pearls & Swine is a small independent designer range, each item is personally checked before being sent so please be aware that items which are worn, damaged or remove the label are non refundable. Other non refundable items include sale items, earrings (for hygiene reasons) and, of course, delivery charges will not be refunded. Custom orders can not be returned as they have been made especially for you.
Parcels are mailed out on the same day or next day if the item is in stock. If not I will contact you to let you know when to expect it to arrive. All parcels will be sent “Signed for” so it will have a tracking number. If you need the item urgently it can be sent “Next Day Delivery”, please contact me in this case as i will need to add this to the invoice and also to confirm I have the item in stock and can mail it out next day.
Should you need to return the product please email bink@pearlsandswine.co.uk within 24 hours of receiving the item to let me know the reasons for this as Pearls & Swine aims to please and your feed back is vital. In such a case Pearls & Swine will refund the amount you have paid (minus P&P costs) once the item is delivered, you have 7 days to return the item in perfect condition.
If the item is damaged or lost in the return posting you will need to contact the post office to be compensated so please make sure you insure the item appropriately. If you don't do this it will be your responsibility and Pearls & Swine will not be able to refund you.
Return address:
Pearls & Swine
The Bungalow
Headlands Rd
Ossett
WF5 8HY
